Privacy Policy

At Qaswa Mart, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us through any of our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect a variety of personal information to provide you with the best possible shopping experience. This includes:

Personal Details: Such as your name, billing and shipping address, email address, and phone number.
Payment Information: Including your card details, billing information, and payment confirmation (secured through encrypted payment gateways).
Account Information: Username, password, and any saved preferences associated with your profile.
Device Information: Such as IP address, browser type, device ID, and operating system.
Order History: Including items purchased, dates, transaction amounts, and delivery details.
Cookies and Tracking Data: To enhance your browsing experience and improve our website functionality.

2. How We Use Your Information

We use your personal information for several important purposes, including:

To process and fulfill your orders quickly and efficiently.
To communicate with you regarding your order status, product updates, or support inquiries.
To improve our website, products, and services through analysis of your preferences and behavior.
To send promotional emails and offers that may interest you (you may opt out anytime).
To ensure security and prevent fraudulent transactions or unauthorized access.
To comply with legal obligations, record-keeping, and dispute resolution requirements.

3. Sharing Your Information

Qaswa Mart respects your privacy and does not sell or trade your personal data. However, we may share your information in the following cases:

With trusted service providers who help operate our business, such as shipping companies, payment processors, and IT support partners.
For legal compliance, such as responding to lawful requests, subpoenas, or regulatory authorities.
For marketing or analytics purposes, but only in aggregated or anonymized forms that do not identify you personally.

All third-party partners are required to maintain strict confidentiality and use your data only for the services they provide to us.

4. Data Security

We implement advanced security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption technologies, secure server networks, and strict internal protocols.
However, no online data transmission can be guaranteed to be 100% secure. While we strive to protect your data, we cannot ensure absolute security beyond what is commercially reasonable.

5. Your Rights

You have full control over your personal information. You can:

Request access to your personal data.
Ask for corrections or updates to inaccurate information.
Request deletion of your data, where legally permissible.
Withdraw consent for marketing communications at any time by contacting us at qaswamart@gmail.com.

We will respond to all data-related requests within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience and help us understand how customers use our store. Cookies help in:

Keeping you logged in to your account.
Remembering your preferences and shopping cart contents.
Analyzing traffic and improving our services.

You may choose to disable cookies through your browser settings, but some website features may not function properly as a result.

7. Third-Party Links

Our website may include links to third-party websites or services that are not operated by Qaswa Mart. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing any personal information.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

9. Changes to This Policy

Qaswa Mart reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Revised” date. We encourage users to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your information is handled, please contact us at:
📧 Nehanatique4@gmail.com