Terms Of Services

Welcome to Qaswa. These Terms of Service (“Terms”) govern your use of our website, services, and purchases from our store. By accessing or purchasing from Qaswa, you agree to comply with these Terms in full. These Terms include rules regarding accounts, orders, returns, and your rights. Please read them carefully before using our website.

1. Introduction

This website is operated by Qaswa. The terms “we,” “us,” and “our” refer to Qaswa. By using our website or purchasing from us, you accept these Terms in their entirety. All policies, including shipping, refunds, and privacy, are considered part of this agreement. Using our services indicates your understanding and acceptance of all conditions outlined here.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your country to use our services. Minors may only use the website under parental or guardian supervision. By placing an order, you confirm that you meet the age requirement. Failure to meet eligibility may result in order cancellation. Qaswa reserves the right to refuse service to anyone not meeting these requirements.

3. Account Registration

Creating an account may be required to purchase or access certain features. You are responsible for maintaining your login credentials and ensuring account security. All activity under your account is considered your responsibility. You must notify us immediately of any unauthorized account access. We reserve the right to suspend accounts suspected of misuse or fraudulent activity.

4. Product Information & Accuracy

We aim to provide accurate descriptions, images, and pricing for all products. Colors, sizes, and other product details may appear differently on your device. Prices, promotions, and stock levels are subject to change without prior notice. Qaswa reserves the right to modify, update, or discontinue products at any time. Product descriptions are provided as a guide and not guaranteed to be exact.

5. Pricing & Payment

All prices are listed in PKR, unless stated otherwise. Payment must be completed using approved methods at checkout. We reserve the right to correct pricing errors or update pricing without notice. Fraudulent or unauthorized transactions will lead to cancellation and potential legal action. You agree to pay all applicable charges, including shipping and taxes.

6. Order Acceptance

Orders placed through our website are subject to acceptance by Qaswa. We may refuse or cancel an order due to stock unavailability, pricing errors, or suspected fraud. You will be notified promptly if your order cannot be fulfilled. Refunds will be issued for canceled orders. Acceptance of an order does not create any obligation to ship products that violate these Terms.

7. Shipping & Delivery

Our Shipping Policy provides detailed delivery timelines and charges. Responsibility for the shipment transfers to the courier once the order leaves our warehouse. Estimated delivery times are guidelines and may vary due to external factors. Customers should ensure addresses are correct and accessible. Qaswa is not liable for delays caused by third-party couriers.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Items must be unused, in original packaging, and returned within the designated timeframe. Refunds are issued after verification of the returned product. Some products, including opened beauty or personal care items, are non-returnable. Returns due to personal preference may be subject to restrictions and fees.

9. Product Availability

Products are available while supplies last. Items may be discontinued or limited in quantity without prior notice. If a product is unavailable after payment, we will notify you immediately. Options include a replacement, store credit, or full refund. Availability does not create an obligation for us to maintain stock indefinitely.

10. Accuracy of Information

You are responsible for providing accurate and complete personal and payment information. Incorrect or misleading information may delay or cancel your order. You must update your account and contact details promptly if changes occur. Qaswa is not responsible for delivery issues caused by incorrect data. Accuracy ensures a smooth shopping and delivery process.

11. User Conduct

You agree not to misuse the website or services for illegal or unauthorized purposes. This includes transmitting harmful code, attempting unauthorized access, or violating laws. Misuse may result in account termination or legal action. Users must respect all intellectual property and website policies. Conducting fraudulent activities is strictly prohibited.

12. Intellectual Property

All content on the website, including text, images, logos, and designs, is the property of Qaswa Mart or its licensors. You may not reproduce, distribute, or exploit any content without written permission. Intellectual property laws protect our content worldwide. Violating these rights may lead to legal consequences. Accessing the website does not grant any ownership rights.

13. Third-Party Services

The website may include links to third-party websites or services. Qaswa Mart is not responsible for content, privacy practices, or functionality of these external websites. Accessing them is at your own risk. Users should review the third party’s policies before sharing personal information. External links do not constitute endorsement or approval by Qaswa.

14. Limitation of Liability

Qaswa Mart is not liable for any direct, indirect, incidental, or consequential damages. This includes lost profits, lost data, or service interruptions. Liability is limited to the maximum extent permitted by law. Users accept these limitations by using our website or services. Damages resulting from misuse or unauthorized actions are excluded.

15. Indemnification

You agree to indemnify and hold harmless Qaswa, its employees, and affiliates. This includes claims arising from your violation of these Terms or misuse of the website. You are responsible for any losses or damages caused by your actions. Indemnification obligations survive account termination or dispute resolution. You must cooperate fully with Qaswa Mart in any claim resolution.

16. Privacy & Data Protection

Your use of the website is governed by our Privacy Policy. Personal data is collected, stored, and used as described in the Privacy Policy. By using our services, you consent to this collection and usage. We take reasonable measures to protect your information. Misuse of your personal data is prohibited by law.

17. Termination

Qaswa Mart may suspend or terminate accounts at its discretion for violations of Terms. Termination does not relieve you of obligations incurred prior to termination. Suspended accounts may regain access after review. Repeated violations may result in permanent account closure. Users must cease all use of services upon termination notification.

18. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes must be resolved under Pakistani jurisdiction. Courts in Pakistan have exclusive authority over disputes arising from these Terms. Users agree to comply with all applicable laws. Governing law applies to all purchases, communications, and website usage.

19. Policy Changes

Qaswa reserves the right to modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the website after changes constitutes acceptance. Users are encouraged to review Terms regularly. Material changes will be highlighted to ensure user awareness.

20. Contact Information

For any questions regarding these Terms or related policies, contact us at:
📧 Email: nehanatique4@gmail.com
🏬 Store Name: Qaswa
Our customer support team is available to answer inquiries promptly. We are committed to providing clear guidance and resolving issues efficiently.